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Shipping
All Ovation products are shipped out of our San Diego, CA warehouse, Monday through Friday.
We will include your tracking number and information in your order confirmation email. Please note all free shipping offers apply only to ground ship methods.
International Shipping
We ship internationally via FedEx to Australia, Austria, Belgium, Canada, Costa Rica, Estonia, Finland, France, Germany, Ghana, India, Ireland, Israel, Italy, Japan, Korea, Malaysia, Namibia, Netherlands, New Zealand, Norway, Oman, Pakistan, Portugal, Puerto Rico, Saudi Arabia, Singapore, South Africa, Sri Lanka, Sweden, Trinidad & Tobago, United Kingdom and the Virgin Islands. The shipping cost is an all inclusive charge covering shipping, taxes, duties & brokerage fee. At this time expedited shipping is not available.
Returns
We offer a 365 day, 100% guarantee on Ovation Hair products. If you are not satisfied with your recent purchase, please return the product and a copy of your receipt for a full refund (minus S&H) to:
Ovation Hair
Attn: Returns
PO Box 130008
Carlsbad CA 92013
We highly recommend requesting a USPS receipt with return tracking information. Refunds are processed back to the card used for the original purchase. Please note: Product bottles are required to complete the refund process.
Need assistance? Contact Client Services at 888.411.3252, M-F 8:00am - 4:00pm PST.
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